Services


   

Custom In-Dealership Training

  • DMS Set-up and Training
  • Special Order Process Improvement
  • Price Matrix/Labor Grid Set-up
  • How to maximize off-the-shelf fill rate
  • How to improve CP Hours per RO
  • Maximizing Effective Labor Rate
  • Obsolescence control
  • Perpetual Inventory implementation
  • Pay plans
  • Resource and Asset utilization
  • Wholesale opportunities/policies/procedures
  • Key Performance Indicators and how to impact them

Parts & Service Workshop Seminars

  • Managing Parts Profit for Dealers & GMs
  • Keys to Parts Operations Management
  • Advanced Parts Operations Management
  • Parts Counter Person
  • Wholesale Parts Sales Development
  • Parts Merchandizing and Sales Development
  • Service Operations Management
    • For Dealer Principals & General Managers
  • Service Operations Management
    • For Fixed Operations Directors & Service Managers
  • Service Advisor Training
  • Maximizing Profitability in Parts & Service
  • Custom Workshops are available‚Ķ

Fixed Operations Performance Groups

  • Similar to Dealer 20-Groups
  • Financial & Operation Performance Review
  • Common Issues Discussion
  • Guest Speakers
  • Best Idea Sharing
  • Action Plans

Parts & Service Performance Reports

Parts Report for May 2011